Shipping & Returns

Shipping & Returns

We keep things simple.

Where we ship

We currently ship across Europe. Read full Shipping Policy here.

Costs & timing

We offer free shipping within Europe on all orders. Processing time is 2–7 business days. Estimated delivery within Europe is 5–10 business days. All products are made in Europe.

Duties & VAT

Orders may be subject to VAT and import duties upon delivery, especially for UK orders over £135. These costs are the responsibility of the customer.

Returns

If something isn’t quite right, you can return unused and resellable items in original packaging. Start by contacting us via Contact us and we’ll guide you through the steps. For full legal terms, see our Refund Policy.

Exchanges

Fastest way is to place a new order and return the original item.

Order changes & cancellations

If you need to update your order, contact us as soon as possible. We’ll do our best while the order is still in processing.

Need help?

Visit Contact us or email us—we’re here to help.